Privacy policy

1. Introduction

The company Symbiose (hereinafter “we”, “our”, “the website operator”) attaches great importance to the protection of your personal data.

This policy explains how your information is collected, used, stored, and protected when you use our website symbiose-se2d.com.

2. Intellectual Property

All content on this website is governed by the French Intellectual Property Code.
The layout, texts, images, logos, and photographs constitute a protected work owned by Symbiose.

Any reproduction, representation, modification, or use, whether total or partial, on any medium, is prohibited unless prior written authorization is obtained from Symbiose or for strictly personal use.

3. Responsibilities

Symbiose reserves the right to modify or update the content of the website at any time.

Symbiose cannot be held responsible for:

  • service interruptions,
  • technical malfunctions,
  • inaccuracies or omissions in the content,
  • external links to other websites over which we have no control, including their content or usage.

4. Technical Limitations

This website uses JavaScript.

Users agree to access the website using recent equipment free of viruses and with an up-to-date browser.
Symbiose cannot be held responsible for any material damage resulting from the use of this website.

5. Data Controller

The controller of the personal data processed on this website is:

Symbiose

Address: N°5 ZA de Bellevue IV, 33710 Pugnac, France
Email: contact@se2d.com

For any questions regarding your data, you may contact us at this address.

6. Personal Data Collected

Data provided voluntarily:

  • Information entered in a form (name, email, phone number, message),
  • Information submitted in comments (name, email, website),
  • Login details if a user account exists.

Data collected automatically:

  • Anonymized browsing data (Google Analytics),
  • Technical cookies necessary for the website to function.

No data is sold. It is used exclusively by Symbiose.

7. Purposes and Legal Bases

Your data may be used for the following purposes:

  • responding to your requests submitted through forms → contract performance / legitimate interest,
  • ensuring backup of your message in case of email issues → legitimate interest,
  • managing comments → legitimate interest,
  • analyzing website traffic and improving services → consent (analytics cookies),
  • managing user accounts (if applicable) → contract performance.

8. Cookies

8.1 Technical Cookies

  • Temporary test cookie (deleted when the browser closes),
  • Login cookies (2 days),
  • “Remember me” cookie (2 weeks),
  • Display preference cookies (1 year).

8.2 Analytics Cookies (Google Analytics)

Symbiose uses Google Analytics to collect fully anonymous statistical data.
You may refuse these cookies at any time.

8.3 Comment-Related Cookies

If you leave a comment, your information may be stored in a cookie to simplify future comments (duration: 1 year).

8.4 Content Editing Cookies

When an article is modified or published, a cookie storing the ID of the publication is created (duration: 1 day).

9. Embedded Content from Other Websites

Some pages may include embedded videos, images, articles, or other external content.

Such content behaves exactly as if you visited the originating website, which may collect data, install cookies, or track your interactions.
Symbiose has no control over these third-party services.

10. Data Recipients

The data collected is intended exclusively for Symbiose.

Comments may be checked through an automated spam detection service.

No commercial transfer or sale of data is carried out.

11. Data Retention Periods

  • Comments: retained indefinitely to recognize subsequent comments.
  • User accounts (if applicable): retained as long as the account remains active.
  • Contact form entries: retained for the time needed to process your request (maximum 12 months).
  • Cookies: retained according to the durations listed above.

12. Your Rights

In accordance with the GDPR and French data protection law, you have the following rights:

  • access,
  • rectification,
  • erasure,
  • objection,
  • restriction,
  • data portability (where applicable).

To exercise your rights: contact@se2d.com

Proof of identity may be required for security purposes.

13. Data Security

Symbiose implements all necessary technical and organizational measures to ensure the security and confidentiality of your data.

14. Changes to This Policy

This policy may be updated at any time.
Last updated: December 5, 2025.